More on the 100-Night Trial

During the 100-Night Trial, what happens when I ask to return my mattress?

We begin by asking for some feedback from you in order to improve our product (don't worry, you can return for any reason). 

We'll then book an appointment for a convenient date and time to pick up the mattress.

Endy will work on a case-by-case basis in order to get a courier to remove the mattress and it will be donated to a local charity or recycled if mandated by the location.

How does the shipping process work?

We ship our items via UPS Ground, with or without Signature Required. You will receive a UPS tracking number once your order ships. Please note that delivery can occur anytime from Monday to Friday, 9am - 7pm local time. In the event that delivery is unsuccessful, UPS will attempt to redeliver two more times in the business days that follow. If all three attempts are unsuccessful, UPS will hold the order at a UPS Access Point for up to 5 business days. If you require any assistance with delivery, please feel free to reach out to hello@endysleep.com or 1 866 304 3639.

How do I unbox Endy?

Once your Endy arrives at your home, you simply open the box, unload the rolled mattress on your bedframe or floor near your bed, and remove the plastic wrapping using the included cutting tool. Once the plastic is opened, the mattress will immediately start to grow back to its original size and it will be ready to sleep on in a few hours. Give the mattress some time to fully acclimate to your room, as it takes a day or two for it to completely settle in. All the packaging may be recycled since the mattress won’t fit back in the box after it has expanded.

How does Endy compare to other foam beds?

Endy has taken the comfort and support that memory foam beds are known for and improved upon it. Our foam is much more responsive in order to provide contouring, while still recovering quickly. This prevents someone from feeling stuck in doughy foam and it makes it a whole lot easier to move around the mattress. We’ve also made Endy with a quilted top to add to the comfort and to encourage airflow for a cooler night’s sleep.

What makes Endy unique?

Endy is engineered with a unique three layer design to incorporate the best qualities of memory foam while using a gel infused top layer and a quilted cover to encourage heat management for better sleep.  Also, while many memory foam mattresses cause the sleeper to feel stuck, Endy foam is quickly responsive, yet it still maintains the support and conforming qualities of traditional memory foam.

We have forgone the gimmicks used by traditional mattress companies, opting instead to offer a single, exceptional mattress with a simple and easy online shopping experience.

What type of materials is Endy made from?

The core of Endy is made up of three layers of polyurethane foam. The top layer is 2 inches of 3lb gel infused memory foam. Memory foam has viscoelastic properties, which allow it to contour to your body and offer support that other foams cannot. The middle layer is 3 inches of 1.8lb medium-density transition foam that transfers the pressure between the memory and base layers. The bottom layer is 5 inches of 1.8lb high-density foam that serves to prop up and support you as you sleep.

Our cover is made of soft, polyester fabric and a quilted top to encourage comfort and airflow.

 

Is the foam safe?

All the foam used in the Endy mattress is CertiPUR-US® certified, meaning they are:

  • Made without ozone depleters
  • Made without PBDE flame retardants
  • Made without mercury, lead, and other heavy metals
  • Made without formaldehyde
  • Made without phthalates regulated by the Consumer Product Safety Commission
  • Certified to have low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)

CertiPur-US® is a non-profit organization that performs in dependent lab testing to verify a foam's compliance with their specifications. For more information, please visit their website: http://certipur.us/

A fabric, fire retardant sock is used to protect the Endy from risk of fire.

What makes the Endy mattress unique?

Endy has been engineered with a unique three layer design to incorporate the best qualities of memory foam while using a gel infused top layer and a quilted cover to encourage heat management for better sleep.  Also, while many memory foam mattresses cause the sleeper to feel stuck, Endy foam is quickly responsive, yet it still maintains the support and conforming qualities of traditional memory foam.

What is the 100-Night Trial?

We offer a 100-night, risk-free trial to all customers in Canada and the United States. We believe that you should be able to get to know your mattress for longer than an awkward 30 seconds in a show room. If for any reason Endy doesn’t meet your expectations during the 100-night trial, we will accept a return for a full refund, no questions asked. We'll even pick it up from your home.  Read More